Privacy Policy

Cardinal System Holdings respects your concerns about privacy. This Website Privacy Policy, which applies to users of www.cardinalsystem.com, describes the types of personal information we collect through the Website, how we use the information, with whom we may share it and the choices you may have regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices. 

Click on one of the links below to jump to the listed section:

• Information We Obtain
• How We Use the Information We Obtain
  • Third-Party Analytics Services
• Information We Share
• Your Rights and Choices
• How We Protect Personal Information
• Children’s Privacy
• Links to Third-Party Services and Features
• Updates to Our Website Privacy Policy
• How to Contact Us

Information We Obtain

We may obtain certain personal information about you when you visit our website (the “Website”), including contact information that you might provide to us and other information described below.

The Website provides a portal to enable Cardinal System Holdings employees to log into MyCardinal. When you click on the MyCardinal link located on the Website, we obtain your user account information, such as login information, account preferences and other account details.

When you use the Website, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs, and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (also known as a web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website to track certain activity, such as views of a website. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with the Website; (3) tailor the Website around your preferences; (4) measure the usability of the Website and the effectiveness of our communications; (5) authenticate your identity, protect against fraud and provide our products and services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies on the Website to collect information about your device, browsing actions, and usage patterns. We obtain information about your device and web browser in this manner such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, battery and signal strength, usage statistics, referring emails and web addresses, and other details. We also may obtain information about your interactions with the Website, such as pages visited, links clicked, features used, dates and times of usage, session information, and other information about your use of the Website.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of the Website. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Use the Information We Obtain

We may use the personal information we obtain through the Website to:

• Provide our services and manage your online account;
• Communicate with you, respond to inquiries and offer support;
• Personalize your experience with the Website;
• Perform analytics and market, trend or statistical research;
• Compile, anonymize or aggregate personal information for our business purposes;
• Operate, evaluate and improve our business (including developing new services; improving and analyzing our services; managing our communications; and performing accounting, auditing and other internal functions);
• Maintain and enhance the safety and security of our services, prevent misuse and troubleshoot technical issues;
• Protect against fraud and other criminal activity, claims and other liabilities; and
• Exercise our rights and remedies and defend against legal claims;
• Comply with and enforce applicable legal requirements, relevant industry standards and Cardinal System Holdings policies.

We also may use the information in other ways for which we provide specific notice at the time of collection. 

Information We Share

We may share the information we obtain about you with our family of companies [https://www.cardinalsystem.com/#companies]. We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as technology and communications providers.

We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity or (6) otherwise with your consent or as directed by your representative.

In addition, we reserve the right to transfer to relevant third parties the personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation), or other business transaction.

Your Choices

We offer you certain choices in connection with the personal information we collect from you through the Website. To update your preferences or submit a request, please contact us as indicated in the How To Contact Us section of this Website Privacy Policy. Employees may update certain MyCardinal account details and settings by logging into their account through the Website or in other ways.

How We Protect Personal Information Obtained Through the Website

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Children’s Privacy

The Website is designed for a general audience and is not directed to children. In connection with the Website, we do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the How To Contact Us section of this Website Privacy Policy.

Links to Third-Party Services and Features

For your convenience and information, the Website may provide links to other online services (such as websites or social media platforms), and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Cardinal System Holdings, we are not responsible for these third parties’ information practices. We may provide links to the websites of our family of companies. The privacy practices of these websites are subject to the privacy statements of those companies.

Updates to Our Website Privacy Policy

We may update this Website Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, submit a request or ask us questions about this Website Privacy Policy by contacting us at:

Cardinal System Holdings, LLC
2925 Richmond Avenue, Suite 1600
Houston, Texas 77098
(346) 440-2300
privacy@cardinalsystem.com